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Free includes 120 minutes a month, Starter includes 300 minutes, and Pro includes 3,600 minutes a month, fair use. Minutes reset on the first day of each month (UTC). Every plan includes notes, Ask, search, and export. See plans and pricing for details.

Subscribe in the Autopen app on iPhone (Settings > Account > See Plans), billed through the App Store. Subscribing on the web and in the Windows app is coming soon.

iPhone: open the Settings app, tap your name, then Subscriptions, then Autopen, then Cancel Subscription. Subscriptions bought on the web will be managed from the link in your receipt email once web checkout opens.

App Store purchases are refunded by Apple at reportaproblem.apple.com. Once web and Windows checkout is available, contact us about web purchases, and Link (Stripe) may also handle refund requests for web purchases directly.

When you reach your monthly minutes, new recordings can't start until your minutes reset or you choose a plan. A recording already in progress always finishes and gets its transcript and notes. Your existing notes and transcripts always stay available.

Deleting your account does not cancel an App Store subscription; cancel that with Apple first. Once web and Windows checkout is available, deleting your account will cancel a web subscription.

Autopen is on the App Store for iPhone and iPad, and the Windows app targets Windows 11. The signed Windows installer downloads directly from this site, with no account needed. Every available client signs in to the same Autopen account. On an account that is not protected, meetings, transcripts, notes, folders, vocabulary, preferences, and note styles are shared across your clients. A protected account is different: today it can only be opened on the device that holds its key. See What does protection change about using Autopen.

Open the Windows page and download the installer. The page shows the exact SHA-256, byte size, and source commit for the current build. It is signed through Microsoft Artifact Signing with a public-trust certificate.

Not as an offline transcription product. A temporary encrypted cache can keep permitted, previously synchronized text available, but sign-in, transcription, note generation, and synchronization require internet access. Autopen does not download speech or language models to the device.

The production service captures audio for cloud transcription and treats it as a transient processing artifact—not an audio library. Your recording is written to private encrypted storage so it can be transcribed, and it is deleted after a terminal transcription attempt, including a failed attempt. A failed or stalled retry can hold it longer. Incomplete uploads have a short expiry. Provider deletion controls are configured; backup restore, expiry, and deletion drills remain operating-evidence work.

Autopen does not use customer content to train an Autopen model. AssemblyAI’s account-wide no-training and no-benchmarking opt-out is enabled, with a one-day asynchronous TTL and immediate provider-transcript deletion request after retrieval. OpenAI API data is not used for training by default, and Autopen disables provider response storage and prompt caching. OpenAI’s separate default abuse-monitoring retention may still apply until project-level ZDR or MAM is approved and verified. See Security & Trust for the exact boundaries.

When you protect an account, Autopen creates an encryption key on your device. Your device encrypts each meeting's title, folder name and speaker corrections before sending them, and Autopen encrypts the finished transcript and notes to your key before storing them. Without a copy of your key, Autopen cannot decrypt the transcripts and notes saved on a protected account. A recovery copy, if you choose one, gives Autopen that copy. Autopen still sees your meeting while it is being transcribed and written up. While your notes are being generated, our servers hold a working copy of the transcript that our systems can read, and that copy stays readable until it is removed.

They are your key in a form you can write down. Keep them somewhere safe: a password manager, or paper somewhere only you can reach. Anyone who has these words can open your notes. If you lose your 12 recovery words and every device that holds your key, your protected notes cannot be recovered, by you or by Autopen, unless you asked Autopen to keep a recovery copy (recovery from that copy is not available yet).

It's like leaving a spare key with your building's doorman. If you ever lose your 12 recovery words, Autopen will be able to use that copy to let you back in and restore your notes once the recovery path ships; it is not available in the apps yet, so until then losing your words and every device that holds your key still means losing access. The trade-off is the same as with the doorman: because Autopen holds a copy of your key, Autopen is technically able to open your notes for this account. A recovery copy exists only if you choose it. A personal recovery copy can be turned off in Settings, which stops future recoveries but does not retract a copy that was already used. Where an organization manages your account, the organization may control it and it cannot be turned off from the app.

Search on a protected account runs on your device, over the meetings that device has already downloaded. Live captions, transcript corrections, retitling, speaker renames and regenerating notes are not available on a protected account. Today a protected account can only be opened on a device that already holds its key: recovery on a second computer is not available yet, and one-tap pairing between devices is not built.

The product supports Sign in with Apple, Continue with Google, verified Autopen email and password with reset, and organization SAML/OIDC SSO discovered from a work email. New email/password accounts must enter the six-digit verification code sent to their email address.

When you create an email/password account, Autopen’s WorkOS identity service sends a six-digit verification code. “Forgot Password?” requests a password-reset link without revealing whether an account exists. Autopen does not currently send a separate welcome email or marketing-email sequence. Use the newest code or link, check junk or spam if it does not arrive, and request another if needed. Never send a password, verification code, reset link, or access token to support.

Review the speaker-attributed transcript beside the notes, search, ask cited questions, and export. On an account that is not protected you can also correct the transcript, rename speakers and regenerate notes in another approved style. On a protected account those actions are not available, search runs on your device, and the account can only be opened on the device that already holds its key.

A note style tells Autopen how to prioritize and structure a meeting record while preserving the transcript’s facts. Choose a professional built-in, write your own, or use Style Studio to draft an editable style from a description or example. Styles synchronize across Autopen clients. Style names and the instructions inside a style are stored in the clear so they can be applied when your notes are generated, even on a protected account.

Managed domains, SSO, directory lifecycle, roles, a separate admin console, session revocation, retention, export, app-lock, offline and participant-notice policy, device inventory, acknowledged cache wipe, aggregate usage, content-free audit, and signed SIEM delivery are implemented for design-partner review. The production data plane is live, but real-tenant acceptance, endpoint validation, operating evidence, contracts, and independent assurance remain required before enterprise customer use. Administrators do not receive an ordinary feature for opening private member notes.

Normal personal meeting deletion moves a meeting to Trash for 14 days, where it can be restored or permanently deleted sooner. A personal account can be deleted in the app under Settings, then Delete Account; the exact steps for each platform are on the account deletion page. A managed organization may set different Trash, transcript, and notes retention and controls its account lifecycle. Deleting your account permanently deletes your notes, transcripts and your recovery copy, if you had one, from Autopen's active systems. Deleted content can remain in an encrypted database backup until that backup ages out, and we have not yet verified a maximum period covering every backup.

No. Recording, wiretap, biometric, employment, confidentiality, and privacy rules vary by location and context. You are responsible for determining whether you may record and process a meeting, notifying participants, obtaining required consent, and following organization policy. Stop if a participant objects or recording is prohibited.