Launch-stage notice: Autopen 2.0 is an early cloud service and is not approved for regulated workloads. Use it only for content you are authorized to record and process, and do not rely on it as the sole system of record for high-impact decisions.
1. Agreement
These Terms of Use ("Terms") are an agreement between you and Quiet Eye Group, which operates Autopen ("Autopen," "we," "us," or "our"). They govern your access to getautopen.com, the Autopen applications, application programming interfaces, support, and related services (collectively, the "Service"). By creating an account, accepting an invitation, or using the Service, you agree to these Terms and the Privacy Policy. If you use the Service for an organization, you represent that you have authority to bind that organization; "you" then includes that organization.
2. Eligibility and accounts
You must be at least 18 and legally able to enter this agreement. You must provide accurate account information, protect your devices and sign-in credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account unless caused by our breach of these Terms. You may not share an individual account or attempt to bypass authentication, plan, security, or organization controls.
3. Service access
We grant you a personal, limited, revocable, non-exclusive, non-transferable right to use the Service in accordance with these Terms. We may impose usage limits, change features, disable integrations, suspend access, or discontinue all or part of the Service. We do not promise uninterrupted availability or compatibility with every future version, device, or third-party service.
Do not rely on Autopen output as the sole record for compliance, legal holds, healthcare, employment decisions, financial decisions, emergencies, or any other high-impact purpose.
4. Recording and consent are your responsibility
You are solely responsible for deciding whether a meeting may lawfully and contractually be recorded, transcribed, and processed through cloud providers. Before recording, you must give all notices and obtain all consents required by applicable recording, wiretap, biometric, employment, confidentiality, privacy, data-protection, and professional rules. You must stop if a participant objects or if recording is prohibited. A reminder or indicator in Autopen is not legal advice and does not establish that consent is sufficient.
5. Your content
As between you and Autopen, you retain your rights in audio, transcripts, notes, instructions, examples, vocabulary, and other material you submit or create through the Service ("Customer Content"). You represent that you have all rights and permissions needed to provide Customer Content and direct us to process it.
You grant us a limited, worldwide, non-exclusive license to host, copy, transmit, transform, and otherwise process Customer Content only as needed to provide, secure, support, and comply with law for the Service. This license ends when the content is deleted from active systems, subject to provider processing, backup expiry, security records, legal obligations, and dispute preservation described in the Privacy Policy. Autopen does not use Customer Content to train an Autopen model.
6. Automated transcription and generated notes
Transcripts and generated notes can omit, misattribute, misunderstand, or invent information. Speaker identification, names, numbers, dates, action items, quotations, and summaries require human review. Output is not legal, medical, financial, employment, compliance, or other professional advice. You are responsible for checking output against the source and for decisions, communications, or records made from it.
7. Acceptable use
You may not use the Service to:
- violate law, another person's rights, a confidentiality duty, or an organization's policy;
- record, monitor, impersonate, harass, exploit, discriminate against, or surveil a person unlawfully;
- submit content you do not have permission to process, malware, or material that infringes intellectual-property or privacy rights;
- gain unauthorized access, probe or disrupt security, evade limits, interfere with another user, or use automated means that burden the Service;
- reverse engineer, extract models or source code except where law expressly permits, resell access, or use the Service to build a competing service; or
- use output as the sole basis for a high-impact decision about a person.
You may conduct good-faith security research only with our prior written authorization.
8. Third-party services
The Service depends on third-party identity, hosting, speech, and AI services, and may link to or export into services you choose. Their availability and processing can affect Autopen, and their own terms may govern your direct relationship with them. Our providers and current service limitations are identified in the Privacy Policy. Autopen has enabled AssemblyAI's account-wide no-training and no-benchmarking opt-out and a one-day asynchronous data-retention setting. OpenAI API data is not used for training by default; Autopen disables provider response storage and prompt caching, while separate provider abuse-monitoring retention remains subject to OpenAI's account controls and documented exceptions.
9. Managed organization accounts
If your account is provided or managed by an organization, its authorized administrators may control membership, sign-in requirements, permitted features, retention, export, sessions, devices, and account deletion as described in the Privacy Policy and the organization's agreement with you. Your organization's instructions may take priority over your individual choices for organization-controlled data. Contact the organization before using a managed account for personal material.
10. Fees and future paid plans
The initial mobile beta releases are offered without a purchase and do not include an in-app subscription, in-app purchase, external purchase, or paid digital-feature unlock. If we later offer a paid plan or organization service, pricing, taxes, billing period, renewal, cancellation, refunds, and plan limits will be disclosed before purchase and may also be governed by an order form or app-store terms.
11. Autopen property and feedback
We and our licensors own the Service, software, design, documentation, trademarks, and other materials we provide, excluding Customer Content. No rights are granted except the limited right to use the Service under these Terms. If you send feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you as its source without permission.
12. Suspension and termination
You may stop using the Service at any time and may request deletion of a personal account. We may limit, suspend, or terminate access if you breach these Terms, create security or legal risk, fail to pay an agreed fee, or if we discontinue the Service. Where reasonably practicable, we will give notice and an opportunity to export permitted content. Provisions that by their nature should survive—including ownership, disclaimers, liability limits, and obligations concerning prior conduct—will survive termination.
13. Disclaimers
To the maximum extent permitted by law, the Service and all output are provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, durability, and error-free or secure operation. We do not promise that a transcript or note is complete, that data will always be retained, or that the Service will satisfy a legal or regulatory requirement. These disclaimers do not limit rights that cannot lawfully be waived.
14. Limitation of liability
To the maximum extent permitted by law, Autopen and Quiet Eye Group will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, opportunities, or data, arising from the Service or these Terms. Our aggregate liability for all claims arising from the Service will not exceed the greater of US $100 or the amount you paid us for the Service in the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot lawfully be limited.
15. Changes
We may update the Service and these Terms. We will post the revised effective date and provide any additional notice required by law. If a material change applies to an existing paid service, it will take effect prospectively after the stated notice period. Continued use after an update takes effect means you accept the revised Terms; if you do not agree, stop using the Service.
16. General
If one provision is unenforceable, the remaining provisions continue in effect and the unenforceable provision will be limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a reorganization, financing, merger, acquisition, or sale of assets. These Terms, the Privacy Policy, and any applicable order or organization agreement are the entire agreement concerning the Service and supersede earlier discussions on that subject. Mandatory rights under applicable law remain unaffected.
17. Contact
Questions about these Terms: info@quieteyegroup.com.